sales@arbyjapan.com
sales@arbyjapan.com

How To Buy


FROM AUCTION

FROM STOCK

FAQ

To help you understand the process better, we have explained the 7 basic steps.

1. Send your deposit
2. Bidding commences
3. Successful Purchase
4. Invoice Issued
5. Payment confirmed
6. Shipment Arranged
7. Vehicle Arrives





How do I buy a car from Arby Japan International?

Prior registration is required. So, the first step is to register with us. After registration is completed, you can choose your preference from our stock list, or let us know what you have in mind.

What payment method does Arby Japan International accept?

✱ T.T:Telegraphic Transfer:This is the best way to electronically transfer your deposit and final payment to us.

✱ L/C: Letter of Credit:This is a payment method using your bank to secure payment with us.

✱ We accept Letters of Credit paid at sight.Please contact your bank for more information.

✱ PAYPAL

✱ Credit Card

Can I cancel my purchase order?

Yes, you can cancel your purchase order from stock vehicle within 5 days after confirmation and your deposit will be fully refunded. If the vehicle was purchased from your auction account through a bid and if notified within 1 hour of purchase, a penalty of JPY 80,000 would be charged to cancel. If the time exceeds more than 1 hour, then the total cost and loss of re-sale / re-auction would be charged and immediate charges would be deducted from your deposit.

How long does it take to receive my car?

Once your payment is received the vehicle will be booked for the next available vessel to your destination. If the shipment is scheduled on roll-on roll-off (RORO), vessels are generally available - at least 1-2 ships a month. Container shipments are weekly based. Please refer to the shipment schedule by contacting a sales representative.

Confirmation of vehicle/reservation

✱ Usually, a vehicle is reserved for five (5) business days. If we do not receive payment within the reservation period, we release the vehicle for sale.

✱ On receipt of complete payment, we will send you all the documents by a reputed international express courier.

✱ We accept the follow methods of payments: T/T (Telegraphic Transfers), L/C (Letters Of Credit), Paypal and Credit Cards. Please mention the Invoice Number for each transaction.